Aster

Support

Questions, problems, ideas: write to me. I read every message and usually answer within a few days.

Contact
Email: aster@jcbaptiste.com
Please mention your Mac, its macOS version, the version of Aster (menu Aster ▸ About Aster), your camera model for a RAW question, and what you did before the problem appeared.

Frequently asked questions

Where are my photos and my edits?

Your photos stay in the folders you chose. Each edit is saved in an XMP file with the same name, next to the photo. The originals are never modified.

Can I move or rename my folders?

Yes. Move them in the Finder with their XMP files, then point Aster to the new location if needed. The index and thumbnails are rebuilt from the folders.

Will an update change the look of my finished photos?

No. Each photo keeps the RAW rendering it was edited with. Improvements apply to photos you develop afterwards.

Is my camera supported?

Aster reads the RAW formats that macOS supports. If your camera is very recent, its support arrives with macOS updates.

Can I use Aster alongside other software?

Yes. Ratings, labels, titles, keywords and IPTC information are standard XMP that most photo software reads.

Does Aster collect any data?

No. Its only network access is the weekly update of the Lensfun lens database, which can be turned off. See the privacy policy.

How do I get a refund?

Purchases are handled by Apple: request a refund at reportaproblem.apple.com.

Requirements

macOS 26 or later.